At ChicosUSA, we strive to ensure that you are completely satisfied with your purchase. If you are not entirely happy with your order, we offer the following returns policy:

1. **Return Period**: You may return items within 30 days of receiving your order.

2. **Condition of Items**: To be eligible for a return, items must be unused, in their original packaging, and in the same condition as you received them. Items that have been worn, washed, or damaged will not be accepted.

3. **Refund Process**: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

4. **Return Shipping**: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

5. **Exchanges**: If you would like to exchange an item for a different size or color, please initiate a return for the original item and place a new order for the desired item.

6. **How to Initiate a Return**: To start a return, please contact us at wdnycsnrlt@gmail.com or call us at +14356034994. We will provide you with instructions on how to proceed.

7. **Exceptions**: Some items may be final sale and cannot be returned. Please check the product description for details.

Thank you for shopping with ChicosUSA!